Coursed turns your POS order activity into a live view of every table—so managers can spot service gaps, recover slipping tables, and coach from the actual shift.
A drink before the glass is empty. Courses timed right. Dessert offered while the table's still lingering. Guests don't feel these as upsells — they feel taken care of. Coursed catches the misses live, while the guests are still in the building — a chance to recover the table, not a post-mortem at closeout.
You define what a well-served table looks like at your restaurant. Coursed scores every table against your six-star ladder, tuned per shift — not a generic script.
Seated timers and pace flags surface the tables that have gone quiet or run long — so your manager walks to the one that needs care, not just the loudest.
Empty glasses, an overdue course, a dessert no one offered — all still fixable while the guests are in the building. Coursed shows the gap in time to close it.
A live leaderboard and full shift history keep every server working to the same bar — coaching from real moments, built to lift the team, not police it.
Six milestones that mark a table being served the way you'd serve it — built from your own menu and rhythm, tuned per shift. A fully-coursed table has gotten your best.
Milestones are per guest and fully configurable per shift. Six of six is a fully-coursed table.
No new hardware, no new workflow for your staff — it reads the orders you're already ringing in.
Authorize Coursed to read your order data — it works with most popular POS systems. Nothing to install on your terminals.
Point any screen in the back of house at your Coursed link and full-screen it. It refreshes itself all service.
Tables light up as servers hit each milestone. Managers coach from the timeline; every table gets held to your standard.
Your staff actually use it. Because it's a live scoreboard — stars, streaks, a leaderboard — servers hold your standard on their own. The floor view that doesn't need a manager standing over it.
The real Coursed board, running a demo dinner service — every table in the room on one screen, climbing the six-star ladder in real time.
On your floor, the board reads real orders as they're rung in — no manual entry, no clipboards. Here it's running a simulated rush so you can watch it move.
Every table, star, and check total behaves exactly like the board on your pass. What you're looking at is the product.
The board on the floor holds the line during service. In the back, a manager screen turns the same live data into coaching — who's dialed in, who needs a word, and how the team is trending week over week. Nothing to enter, nothing to tally; it's the shift as it actually happened.
A live board on the pass for the team, and a manager view in the back for coaching, history, and lookup. Give the floor a view-only screen — settings and the numbers stay with you.
A shift leaderboard by stars per table — with a minimum-table floor, so a slow night doesn't crown someone on two tables. Coaching from real service, not gut feel or the loudest voice.
Pull up last Friday's dinner table by table, with the fired-item timeline for each seating. Walk a server through exactly where a table stalled — days later, from the office, with the record in front of you.
Reports over any range: stars per table trending up or down, which ladder rungs keep getting missed, category attach and net per cover. The numbers that tell you where to coach next — and whether it's working.
Every pace, low-guest, and fast-turn flag a screen dismisses is logged with who cleared it — so you always know what got waved off, and by the floor or a manager.
Tables that feel well cared for spend more and come back — the stronger check is the reward for service done right, never the reason to push. See what better-run tables are worth for your room.
Illustrative — your uplift depends on how consistently the ladder gets run. Coursed shows you the gap, shift by shift.
Everything Coursed does is one plan — the live board and Pace alerts are included, not an add-on. You start with a 30-day pilot on your own service data, and only subscribe after.
Pace — live table-timing alerts — is included, not an add-on. · Full pricing details →
Coursed started as a screen on our own pass. We run Wye Hill Kitchen & Brewing in downtown Raleigh and Glasshouse Kitchen in the Research Triangle — and we built Coursed because we wanted our own service standards to be visible, coachable, and repeatable every shift.
It reads the orders you're already ringing in and turns them into a scoreboard the whole floor can rally around. Every feature earned its place on a real Friday night before it shipped to you.
We're onboarding a first cohort of 25 restaurants by hand. Founding members get the full 30-day assisted pilot and lock a founding price for 12 months.
Limited to qualified restaurants. The pilot is a trial on your own data and does not promise specific results. Founding pricing applies after a successful pilot; pilot terms are separate from subscription pricing.
Watch a live demo, or apply for a 30-day pilot on your own service data. Read-only connection, white-glove setup, and no new workflow for your servers.